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Cancellation

Policy

At One 11 Beauty Bar, we strive to provide exceptional service to all our clients. To ensure a smooth and enjoyable experience

for everyone, we kindly ask for your cooperation with our no show cancellation policy.

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Cancellation Policy:

24-Hour Notice: If you need to cancel your appointment, please notify us at least 24 hours before the scheduled time.
Late Cancellations: Cancellations made with less than
24 hours’ notice will result in a late fee of 20% of the scheduled service cost, which will be applied to your next service.

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Late Arrival Policy:

Punctuality: To respect the time of our clients and staff, we kindly ask you to be on time for your appointment.
Late Arrivals: Clients who arrive more than 15 minutes late will forfeit their appointment and will need to reschedule.

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No-Show Policy:

Missed Appointments: If you do not show up for a scheduled appointment, you will be charged 50% of the missed service fee. This amount will be added to your next service, and a credit card will be required to book future appointments.

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Cancellation by One 11 Beauty Bar:

Salon Cancellations: We reserve the right to cancel an appointment. Should such a cancellation occur within 48 hours prior to your appointment time, a new appointment will be scheduled without additional fees, based on availability.

We appreciate your understanding and cooperation in helping us maintain a high standard of service for all our clients. If you have any questions or need to reschedule, please do not hesitate to contact us. Thank you!

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Sincerely,

The One 11 Beauty Bar Team

315 Sunseeker Avenue

Innisfil, Ontario, L95 2N4

Call or Text (437) 241-7203

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2868451 Ontario Limited​​​

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